Data Deletion Instructions
Last updated: April 24, 2026
SHIRIN MESSAGE respects your right to delete personal data we hold about you or your business. This page explains the options available and how to submit a deletion request.
Option 1 — Disconnect a Facebook Page
If you only want to stop SHIRIN MESSAGE from receiving new messages or accessing data from a specific Page, sign in and disconnect that Page from the Pages screen. After disconnection, no new data will be collected from that Page.
Option 2 — Delete your SHIRIN MESSAGE account
To permanently delete your account and all associated data, send us an email with:
- The email address associated with your SHIRIN MESSAGE account
- The Facebook Page name(s) connected to your account (if any)
- The subject line: Account & Data Deletion Request
Option 3 — Remove SHIRIN MESSAGE from Facebook
You can also revoke SHIRIN MESSAGE’s access directly from Facebook:
- Go to Facebook → Settings & Privacy → Settings.
- Click Apps and Websites in the left menu.
- Find SHIRIN MESSAGE in the list and click Remove.
- Optionally check the box to delete posts and data SHIRIN MESSAGE created on your behalf.
Once removed, Facebook will send SHIRIN MESSAGE a deletion callback and we will purge data associated with your Facebook User ID within 30 days.
What Happens After a Deletion Request
- We acknowledge your request within 3 business days.
- Account, conversation history, customer contacts, orders, and logs are deleted within 30 days.
- We may retain limited records when required by law (for example, billing records).
- We send a final confirmation email when deletion is complete.
Questions?
If you have any questions about data deletion, contact us at privacy@shirinapp.lovable.app.